Shipping policy
1. Introduction
Welcome to Hynoa! We are delighted to offer you an exceptional shopping experience. This shipping policy outlines the procedures and terms related to the delivery of orders placed through our online store.
2. Shipping Options
We offer the following shipping method:
-
Standard Shipping: Estimated delivery time of 10 to 14 business days.
3. Shipping Zones
We currently ship to the United States only.
4. Shipping Fees
A flat rate of $4.90 is applied to all orders, regardless of weight or destination within the U.S.
Shipping is free on all orders over $50.
5. Order Processing
All orders are processed within 1 to 4 business days. Orders are not shipped or delivered on weekends or public holidays.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details. You can track your package on our website or directly through the carrier’s website.
7. Delivery Issues
If you experience any issues with your delivery, please contact us immediately at contact@hynoa.com. We will do our best to resolve the issue as quickly as possible.
8. Returns and Exchanges
For information regarding returns and exchanges, please contact us directly.
9. Contact Us
If you have any questions about this shipping policy, feel free to contact us:
-
Email: contact@hynoa.com